Shipping policy
Shipping Policy
At Toys Of Holland, we are dedicated to bringing high-quality toys straight to your doorstep. Because we work directly with trusted global suppliers to offer you the best curation and value, our items ship directly from our partner facilities.
Please review our shipping guidelines below to understand how your order is processed and delivered.
1. Order Processing Time
All orders are processed within [PROCESSING TIME, E.G., 1-3 BUSINESS DAYS] (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
2. Shipping Methods, Costs, and Delivery Timeframes
We currently ship to customers across the United States.
Standard Shipping: Delivered within [X-X BUSINESS DAYS] from the shipment date.
Shipping Cost: [SHIPPING COST, E.G., Free on orders over $50, or a flat rate of $4.99].
Please note: If you order multiple different items, they may arrive in separate packages at slightly different times, as our products are sourced from distinct specialized supplier facilities.
3. Tracking Your Order
Once your order has shipped, we will send you a shipping confirmation email that includes a tracking number. You can use this number to monitor your package's journey directly through our website or the carrier's tracking page. Please allow [E.G., 24-48 HOURS] for the tracking information to update.
4. International Shipping
Currently, we only ship to addresses within the United States. We do not offer international shipping at this time, but we hope to expand our delivery zones in the future.
5. Delivery Issues, Damaged Items, and Delays
Delays: While we do everything we can to ensure your toys arrive on schedule, shipping delays can occasionally happen due to customs processing, carrier backlogs, or severe weather. We appreciate your patience during these rare events.
Incorrect Address: Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer.
Missing or Damaged Packages: If your tracking information shows that your package was delivered but you haven't received it, or if your items arrive damaged, please contact us immediately.
6. Contact Us
If you have any questions about the status of your shipment or need help tracking an order, our team is happy to assist:
Email: contact@thetoyofholland.shop
Mailing Address:
Holland Jolene LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801